Help

Visit the Pogoplug Knowledge Base for feature related help and basic troubleshooting assistance.You can also connect with other users and get help on our Community Forum Website.

If you are unable to find an answer to your question, please submit a support request using the form here: http://support.pogoplug.com/requests/anonymous/new. We will do our best to get back to you within 4 hours during normal business hours, and a little longer on nights and weekends.

 

Special - Wireless Adapter Promo Note

If you are an existing Pogoplug owner* and would like to receive the Wireless Adapter for free please follow these simple steps:
-Email support@pogoplug.com with the following subject line; Wireless Adapter Promo
-Include the same copy anywhere in the body of the email; Wireless Adapter Promo
-Please send the email from an active Pogoplug account email address
-If possible please include your original Pogoplug receipt (scan or email attachment)

*Only Pogoplug owners who activated their Pogoplug prior to August 17th will be eligible.  If you purchased a Pogoplug prior to August 17th, but have not yet activated it, please include a receipt showing a purchase date prior to August 17th.